Welcome to our

CSR Report 2016

Taking responsibility for society is part of who we are

Our stories

Our Impact


Our approach to responsibility and sustainability is structured around five CSR focus areas

Focus areas

Results and objectives

  • Coverage of households in Denmark with * Measured according to the
    EU definition("up to" speeds)

    1000 Mbps

    Household 1000 Mbps chart

    100 Mbps*

    100 Mbps chart

    10 Mbps*

    10 Mbps chart
  • Customer trust index for consumer brands in Denmark

    Customer trust chart
    Customer trust
  • Reduction of CO2 emissions 60% reduction 2010-2020

    CO2 emissions chart
  • Employee satisfaction (ESAT)

    Employees satisfaction chart
    Employee satisfaction
  • Public opinion of TDC Group as a socially responsible company

    Social responsibility chart
    Social responsibility




It is important to note that the map does not show the total status of TDC Group’s networks, and not all forms of upgrade and expansion are shown, such as upgrades to the backbone network.

Network Upgrades 2016

This interactive map shows various forms of upgrades and expansions of TDC Group’s fixed and mobile networks that have taken place in 2016.


About CSR

Our work with CSR reflects who we are as a business and our role in society

Our business

Our purpose is to create connections between people and throughout society

Read more

Our approach

At TDC Group, responsibility is a natural aspect of our business

Read more

Stakeholder dialogue

At TDC, our approach to CSR is based on who we are as a business, including where we operate

Read more

Commitment & Cooperation

We take part in the UN Global Compact and cooperate with industry partners

Read more

We constantly aim to minimise our environmental impact

Environmental accounts

Use of resources Emissions
Data transported
(million GB)

Please note that data for paper and water consumption only cover operations in Denmark.

In 2016, our total CO2 emissions increased by 2.4% in relation to 2015, despite a 12% reduction in our electricity consumption. This increase in emissions is therefore primarily due to a significant increase in the emission factor for CO2 from electricity in Denmark. Please note that TDC Sweden is not included in the figures for 2016. In 2015, TDC Sweden represented nearly 2.6% of the total CO2 emissions for TDC Group.

Waste totals are for TDC Group, while percentages for recycling are for waste from operations in Denmark only. A majority of the increase in waste for 2016 was due to the dismantling of large amounts of cable in connection with the building of the Copenhagen Metro. Waste amounts from certain other larger dismantling projects are however not included in these data.

The amounts of data we move through our networks are increasing every year, especially driven by streaming of video content. Please note that the figures for Norway, Sweden and Finland only include data transported to and from these countries, i.e. not within these countries.

Year 2014 2015 2016
Electricity (GWh) 285 292 257
Oil (GWh) 1 1 0.4
Natural gas (GWh) 2 3 2
District heating (GWh) 30 33 26
Fuel (GWh) 38 41 47
Paper (tons) 404 278 237
Water (m3) 63,000 66,000 66,000
Year 2014 2015 2016
CO2 96,887 70,081 71,769
SO2 30 22 23
NOx 68 63 56
Year 2014 2015 2016
Total 2,880 3,529 4,334
Recycled of total waste 62% 72% 76%
Recycled of combustible waste 38% 42% 40%
Year 2014 2015 2016
Denmark 3,887 5,952 8,971
Norway 28 79 325
Sweden 71 87 119
Finland 32 16 6
Total 4,017 6,134 9,654

The future can become much greener and much smarter